Alex Kramer has over 35 years of experience serving clients through a range of positions in consulting and IT management. Recent engagements have ranged from IT strategy to global sales force systems deployment to Cybersecurity and large-scale data analytics. Previously, as a Partner at PwC and IBM’s Global Business Services, Mr. Kramer focused on CRM, sales and service systems and the customer experience – helping CIO’s and senior IT management cope with the accelerating demands of value creation in this era of connected, mobile and social computing.
Mr. Kramer’s skills and experience include:
- CRM – customer facing processes and systems
- Business Development; strategy and implementation
- Market insight and development
- Data Analytics; products and markets
- Applications Outsourcing
Mr. Kramer has been a frequent speaker at CIO conferences, applications symposia and software vendor forums and has written several papers on the subjects referenced. He holds a Masters in Talmudic Law with undergraduate work in Mathematics and MBA work at Washington University, St. Louis.