Mr. Serrao is a senior IT executive with over 35 years of successfully helping clients use technology to improve their businesses. He offers clients the benefit of 21 years of experience as a Partner at PwC Consulting and an industry leader at IBM Global Business Services where he served clients in the Media & Entertainment and Telecommunications industries. Bill also was a systems development manager at Prodigy Services Company (an internet startup) and a Signal Corps officer in the US Army specializing in battlefield computer systems.
Bill’s skills and experience include:
- Interim CIO and CIO coaching for several multibillion-dollar enterprises
- Information Systems strategic planning, outsourcing, applications development, service management, portfolio and project management
- Systems implementation, specializing in SAP and also including Oracle, PeopleSoft, and JD Edwards as well as other ERP systems
- Financial and Supply Chain Management including sales forecasting, inventory management, order management, sales analysis, accounts receivable, cash collection and financial reporting.
Mr. Serrao holds a BS degree in Applied Science and Engineering from the United States Military Academy at West Point, NY and an MS in Business Management from the City University of NY.